Webztech Innovations depends on this Cancellation and Refund Policy to assure your satisfaction. In some situations, you may not be satisfied with our services for reasons that are beyond our control or you change or drop your idea. Under such circumstances, we may process a refund or cancellation under the following conditions.
Filing a Complaint
- At Webztech Innovations, we will keep up our promise of taking every project to the final stage and completing it as per your requirements. If such a situation arises where you are dissatisfied with our services, a refund will be considered only when things truly go out of hand.
- We will strive to find a solution where both of us can mutually agree on. Even then, if you wish to get a refund, we request you to send a message for a final dialogue before we proceed with the refund.
- You can go ahead and file for a ‘refund claim’ when we are not able to agree on a mutually acceptable solution.
Cancellation & Refund Eligibility
There is no refund for Domain registration and Web Hosting. Refund will be possible for only advance payment before work start.
Full refund – You will be eligible for a full refund excluding GST if you ask for cancellation before start work. You have to inform us within 24 hours of payment for full refund.
Partial refund – If you are not satisfied with our work, we will release a partial refund which will be in proportion to the work we completed. The refund amount will have decided by us.
For partial refund you have to inform us within 7 days of payment.
No refund – You cannot avail of any refund after 7 days of payment.
You will not get any refund if your website is ready or live.
When you get refund?
- Partial refunds will be processed within a maximum of 45 business days from the date of cancellation.
- Full refunds will be processed within 45 business days after approval.
- Refunds will be paid either by cheque or online payment.
Contact Us Regarding Cancellation and Refund Policy Questions
We reserve the right to change this policy at any time. So, we request you to review this policy periodically. If you have any questions or suggestions regarding this policy, kindly send us a message.
Note – This Cancellation and Refund Policy is applicable to all the websites owned by Webztech Innovations.
Policy updated on – June-2022
